Web Purchase Flow

Product Design · Monetization · Web

$48K/day in incremental bookings

Owned end-to-end design of Duolingo’s web purchase flow for U.S. learners, from entry points through checkout and confirmation.

Context

Led design of Duolingo’s web subscription purchase flow to reduce App Store dependency, while maintaining trust and clarity during a high-stakes financial decision.

Timeframe

Sep 2025 launch
Ongoing · Iterative ownership

Structure

May 2025

Epic vs Apple court ruling

In a week -

web purchase flow live for US learners

Next months -

v2, v3…. and iOS26

Continued ownership and experimentation

Scrappy v1 — Speed Over Perfection

Web purchase became mission-critical overnight. We aligned with leadership in a day and shipped a scrappy v1 to get real users through the flow, learn quickly, and iterate.

Outcomes

  • +$26K/day immediate lift

  • Fast launch surfaced key app → web drop-offs

Clouds & iOS26 — Reducing Visual Friction

We softened the iOS bottom bar and blended the web UI (clouds, background color) to keep attention on the package cards and CTA.

Outcomes

  • Clearer CTA focus → Less distraction during plan selection

  • Incremental wins in revenue/day

Assurance & Recognizability — Making Web Feel Native

We designed the web flow to feel unmistakably Duolingo, reducing the jarring feeling of leaving the app for a browser.

Outcomes

  • Higher confidence during purchase

  • Web experience felt intentional, not ad-like

Reflections

This project focused on making a critical but often invisible system feel simple, familiar, and trustworthy to allow users to make a confident decision without friction or surprise.

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